- Give specialized help and backing to approaching inquiries and issues identified with PC frameworks, programming, and equipment.
- React to questions either face to face or via telephone.
- Compose reference booklets.
- Train PC clients.
- Keep up day by day execution of PC frameworks.
- React to email messages for clients looking for help.
- Pose inquiries to decide nature of issue.
- Walk client through critical thinking process.
- Introduce, change, and fix PC equipment and programming.
- Tidy up PCs.
- Run indicative projects to determine issues.
- Resolve specialized issues with Local Area Networks (LAN), Wide Area Networks (WAN), and different frameworks.
- Introduce PC peripherals for clients.
- Catch up with clients to guarantee issue has been settled.
- Increase input from clients about PC use.
- Run reports to decide glitches that keep on happening.
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